Apple is losing the normals. At a superb owl gathering and everyone (all generations) is complaining about #iOS updates changing everything, and a specific example is enabling crossfade in Music by default.

Decision has been made not to update grandma's iPad going forward because that would render it effectively useless from her point of view. Have heard same complaint from my mother: "just when you finally figure something out they change it". Won't be updating her devices either.